Office Manager


Office Manager


Full-time Exempt

Reports to:

Director, Human Resources & Administration


Commensurate with experience

Hire Date:

LCLC will close the posting as soon as we find an exceptional candidate

Who We Are 

Lawndale Christian Legal Center (LCLC) specializes in providing a unique form of holistic community- based criminal defense representation grounded in restorative justice principles to minors and emerging adults (24 and under) from North Lawndale. This highly relational and innovative model is performed by an interdisciplinary team of attorneys, case managers, outreach workers, and strategic community partners that provide developmentally appropriate supports for minors and emerging adults. The team identifies and meets the various needs of our youth at every phase of the criminal justice system: from diversion, arrest, through trial, and the completion of any period of probation, supervision, or parole, and beyond. By serving justice-involved minors and emerging adults holistically in their community, LCLC is leading the transformation of the traditional criminal justice system and establishing new best practices in community-based holistic interventions grounded in restorative justice that are more effective, cost less, and result in greater public safety for all. We believe our holistic, community-led (approximately 70% of our staff and Board of Directors are from North Lawndale) restorative justice model will transform the criminal justice system and end mass incarceration. More information on LCLC can be found at

About North Lawndale

North Lawndale is a vibrant and resilient community and we are proud to be a part of it. Our office is located just next door to the Martin Luther King Jr. Legacy Apartments and Exhibit Center, built on the site where Dr. King lived for six months during his Chicago Freedom Campaign in 1966. North Lawndale is tightly-knit, and we are gratified by our affiliation with the Lawndale Community Church, an organization that has done so much to bring necessary health and legal services to the community. Unfortunately, following decades of disinvestment, “white flight”, redlining, and other harbingers of systemic poverty and violence, North Lawndale still suffers from high levels of poverty, economic hardship, violence, and over- policing. 

In North Lawndale, approximately 850 officers are assigned to the two police districts that patrol 35,000 residents. In addition, a significant percentage of specialized units (which are historically aggressive and abusive) have been ordered to rove in our community. More than 1,500 youth are arrested in North Lawndale yearly, the second highest rate in Chicago. Indiscriminate stops and searches of North Lawndale residents are a daily occurrence; 66% of adults surveyed perceived no legitimate reason for their most recent police stop. A startling 59% of adults in North Lawndale have been arrested, 30% convicted, and 27% jailed. 

Despite the seemingly insurmountable odds that our youths encounter within North Lawndale, namely the violence, poverty, and police brutality, they demonstrate hope, resolve, and a drive to make their neighborhood a better place. We are continually inspired by our clients’ resilience and positivity in the face of external challenges. It is both an honor and a privilege to help them walk them away from the criminal justice system and equip them to take control of their future.

Job Description

The Office Manager serves as the face of the organization. He/she will communicate with and greet all visitors, including funders, Board members, community partners, and justice-involved, high risk youth  from North Lawndale. He/she is responsible for performing diversified and confidential administrative duties related to the daily office operations of LCLC. 


  • Act as primary receptionist and ensure replacement when not available. Maintains accurate records of who enters the building using a sign-in sheet. 
  • Answer and transfer phone calls to the appropriate extension. Take or deliver messages.
  • Receive, separate, and distribute mail and faxes. Complete mailings for staff.
  • Conduct all duties associated with supplies management, including buying and restocking,  utilizing competitive pricing, and staying within a strict budget. 
  • Partner with facilities staff to ensure LCLC facilities are clean, safe, and well maintained.
  • Function as on-site point of contact for project contractors and elevate facilities needs to LCLC  management, as appropriate. 
  • Inform and work with IT Technician to address problems with equipment, copiers, computers, server, phones, and internet to ensure that all technologies work properly. 
  • Provide support for the onboarding of new employees, including new hire paperwork, office tour,  alarm codes, office keys, supply closets, and orientation to the facility. 
  • Create or procure business cards for staff members. 
  • Other duties as assigned.

Qualifications & Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Exceptional organizational and administrative skills. 
  • Time management skills and ability to manage priorities and workflow. 
  • Strong interpersonal skills and welcoming demeanor. 
  • Integrity and ability to main confidentiality. 
  • Good judgment, with the ability to make timely and sound decisions. 
  • High degree of computer literacy (Microsoft Excel, Microsoft Word, Google Email, Oracle  NetSuite or similar software) and demonstrated ability to learn new programs. 
  • Action-orientation, adaptability, innovativeness, and collaborative approach required for  succeeding within a small, dynamic, and diverse office. 
  • Passion for, understanding of, and commitment to LCLC’s vision and mission 
  • Current driver’s license, good driving record, evidence of insurability, and reliable access to a  vehicle. 
  • Candidates from North Lawndale encouraged to apply. 
  • Minorities and veterans encouraged to apply.


Please submit a cover letter, resume, and a list of three references to: Latrionna Moore (  Include position title in email subject. The position, which is available immediately, will remain open  until filled.

Lawndale Christian Legal Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational needs. Our goal is to be a diverse workforce that is representative of those we serve. 

North Lawndale residents and minorities encouraged to apply.